ICIA chose to use a two-day facilitated meeting with members of the AV community as a means for identifying certification and training needs. In an effort to ensure the data collected was not swayed by personal experience, ICIA decided to ask an independent contractor. This open forum approach was intended to answer questions associated with training certification for AV/IT topics. The event included discussions about the audience, existing programs, and prerequisites.
By the end of the two-day facilitated sessions, ICIA had:
- Rationale for or against ICIA certification in AV and IT
- Terminal objectives
- Potential instructional delivery strategies
My deliverable was an AV/IT Certification and Training Needs Assessment that included the following sections:
- Executive Summary
- Program Need Confirmation
- Audience Analysis
- Performance Domains
- Summary of Domain Topics and Performance Levels
- Proposed CTS – A Certification Program
